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Posted: Thursday, September 28, 2017 12:03 AM

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Great Benefits!

The Advocate will be responsible for providing direct advocacy services to limited English proficient clients in Saratoga County, the majority of who are Spanish speaking immigrants from Latin America. The Advocate will be clients’ primary point of contact with the agency and will assist them in accessing local resources, interpreting at various appointments and making appropriate referrals. Issues that will be addressed include employment, housing, finances, health and finances. Candidate must be fluent in both Spanish and English to provide direct bilingual customer service and support through assessment, service planning, referral and advocacy processes. Able to demonstrate effective crisis management, good judgment, and have excellent communication skills. Responsibilities: •Primary intake, assessment and case management for agency customers in crisis and emergency situations involving homelessness, hunger, domestic violence, mental health and substance abuse. •Provide interpretation with respect to medical, educational and legal services. •Advocates for customers to secure access to and assistance from appropriate sources, increase utilization of community services and resources by the Latino population through interpreter services. •Coordinate with other program staff to promote English as a Second Language classes and special activities. •Conduct program and educational outreach to Latino population in the community. •Coordinate and conduct ESL classes. •Maintain updated client case files and record of services. •Will perform VITA tax service certified to preform free tax service for qualified customers. •Assists in planning, scheduling and monitoring transportation, storage and distributions associated with community projects. •Assists in the department as needed with various advocacy duties. Requirements: •Associates Degree preferred in social sciences including course work related to cultural diversity, Latin American/Latino studies, education, social work or human services or; High School Diploma/GED and 2 years’ experience in related field. •Bilingual/ Bi-Cultural - must have the ability to read, write, and communicate with high proficiency in both Spanish and English, as well as demonstrate an understanding of or ability to relate to Latino/Latin American cultures and heritage. •Working knowledge of government, healthcare, legal and social services programs required. Must have knowledge of issues faced by low income •Experience in performing basic social needs assessments, crisis intervention, case management and advocacy. •VITA Tax certification and ESL certification. •Evening availability will be necessary at times. •Excellent communication and computer skills are required. •Must be able to maintain composure in challenging situations. •Ability to supervise and coordinate volunteers. •Must be able to lift 40lbs of office or food pantry/kitchen items. •Valid Driver’s License is required. Benefits: •Medical Coverage •Dental Coverage •Vision Coverage •Life Insurance •401(k) Retirement •Paid Vacation •Paid Personal •Paid Sick Time SCEOC is a private, nonprofit community action agency serving Saratoga County. We are the designated anti-poverty agency, dedicated to providing and promoting opportunities for individuals and families to achieve self-sufficiency. We are an advocacy organization assisting families and individuals in developing solutions to promote healthy, thriving families and caring community partners. We provide services coordinated at our main office as well and in the county schools. Services include Head Start, WIC, Energy Services/Weatherization, Crisis Intervention, Latino Community Advocacy, Vita Tax Services, Food Pantry, and a Soup Kitchen. EOE

Salary Range: $12.00 to $12.00 per Hour

Human Resources Manager

5182883206

hr@saratogaeoc.org

Saratoga County Economic Opportunity Council, Inc.
PO Box 169
Ballston Spa, NY10.00
Attention: Human Resources Manager

Fax Number:5182883234

Attention:Human Resources Manager

• Location: Glens Falls

• Post ID: 30055033 glensfalls
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